AAAA records and IPv6 explained

What an AAAA record is, how IPv6 differs from IPv4, and why a wrong AAAA record can break a site for some visitors only.

ExplainerIntermediate2 min readUpdated

An AAAA record (“quad-A”) does the same job as an A record, but for IPv6 addresses.

yourdomain.co.uk.   3600   IN   AAAA   2001:db8:85a3::8a2e:370:7334

IPv4 and IPv6

  • IPv4 addresses look like 203.0.113.10. There are too few for every device, so they’re in short supply.
  • IPv6 addresses look like 2001:db8::10. There are effectively unlimited numbers of them.

Many networks, especially mobile ones, prefer IPv6 when a domain offers it.

Why an AAAA record can cause trouble

Devices that support IPv6 try the AAAA address first. If a domain has an AAAA record pointing at an old server — often left behind after moving hosts — IPv6 users reach the old server while IPv4 users reach the new one. The symptom: the site works on your laptop but shows the old site, or nothing, on your phone.

If you move a domain to Traxio while keeping DNS elsewhere, delete any AAAA record that pointed at your previous host, unless you’ve been given an IPv6 address for your Traxio server.

Do I need one?

No. A site with only an A record is reachable by everyone, because IPv6 networks can still reach IPv4 addresses. An AAAA record is only useful when it points at the right server.

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