Technical details
The full specification
Every feature and every limit of Traxio web hosting, in one place. The price and limits apply from the first day of the free trial.
Price and billing
| Free trial | 30 days, the complete serviceNo card needed to start |
|---|---|
| Price after the trial | £0.99 a monthThe ongoing price, not an introductory rate |
| Setup fee | None |
| VAT and fees | None addedTraxio isn’t VAT-registered, so £0.99 is the total |
| Minimum term | None. Billed monthlyCancel in the client area whenever you like |
| Payment | Card, through StripeOnly once you decide to continue |
| Refunds | Not offeredThe free 30 days exist so you can decide before paying |
Add-ons (optional)
| Extra email account, domain, database or FTP account | £0.99 each, one-offPaid once in the client area; stays for the life of the account |
|---|---|
| Extra disk space | £0.99 a month per 5GB |
| Extra bandwidth | £0.99 a month per 50GB |
Storage, traffic and websites
| Disk space | 3GB NVMe SSDShared by your files, databases and email. Extra 5GB: £0.99 a month |
|---|---|
| Bandwidth | 100GB a monthExtra 50GB: £0.99 a month |
| Domains | One domain includedBring a domain you already own. Extra domains: £0.99 one-off |
| Subdomains | IncludedFor example blog.yourname.co.uk or a staging copy |
| CPU and memory | Shared, with fair-use limitsTypical of shared hosting. What the limits mean |
Control panel and apps
| Control panel | DirectAdminYour easy-to-use hosting control panel, in the browser |
|---|---|
| App installer | Softaculous, 400+ appsIncluding WordPress, forums and shop software |
| File access | File Manager, one FTP account, and SFTPExtra FTP accounts: £0.99 one-off |
| Web server caching | LSCache (LiteSpeed)With the LiteSpeed Cache plugin for WordPress |
| Email accounts | One included, on your own domainExtra email accounts: £0.99 one-off. Mailboxes share your storage |
|---|---|
| Access | IMAP, POP3, SMTP and Roundcube webmailWorks with Outlook, Apple Mail, Gmail app, phones |
| Extras | Forwarders and autoresponders |
| Authentication | DKIM, with SPF and DMARC via DNSSPF, DKIM and DMARC explained |
Security
| SSL certificates | Free, issued and renewed automaticallyFrom Let’s Encrypt, once your domain points to Traxio |
|---|---|
| Server protection | Real-time malware protectionAt server level, for every account, plus bad-bot protection |
| Password-protected folders | Included |
| CDN | Cloudflare supportedCloudflare is the only CDN or proxy Traxio supports |
Developer tools
| PHP | 7.4, 8.0, 8.1, 8.2 and 8.3Switchable per domain |
|---|---|
| Databases | One MySQL / MariaDB database, with phpMyAdminExtra databases: £0.99 one-off |
| SSH | Yes, user-level shellPort 26628. No root access |
| Git | Yes |
| Python apps | YesRuby isn’t supported |
| Node.js apps and WP-CLI | YesSeveral Node.js versions |
| Cron jobs | From one-minute intervals |
| Object caching | Redis |
| Configuration | Full .htaccess control |
Backups
| Your own backups | Create and download full backups any timeKeeping your own backups is your responsibility |
|---|---|
| Daily offsite backups | Taken by Traxio as a courtesyNo guarantee and no liability. Restores are best-effort |
Support
| Help centre | Guides, tutorials, quick answers and a glossaryPublic, no login needed |
|---|---|
| Help desk | Tickets answered by AI firstA person steps in when a ticket is escalated |
| Not offered | Phone, live chat, 24/7 staff, website building or fixing |
Platform
| Hosting platform | DirectAdmin, in Montreal, CanadaOur hosting platform |
|---|---|
| Monitoring | Independent, by UptimeRobotLive status and uptime |
| Operator | Traxio, run by Jason Plant, a sole trader in the UK |
Not included: a domain name (bring your own), root access, Ruby applications, and website design, building or fixing. What’s included, and what isn’t
Start free.
Keep it for 99p.
Proper shared hosting for your website and email, with DirectAdmin. First month free, £0.99/month afterwards: no card to start, no setup fee, and the same price every year.
- £0 today
- No card required
- £0.99/month afterwards
- Cancel anytime