How to create an email account in DirectAdmin

Every Traxio account includes one email account on your own domain, and extra accounts are £0.99 each, paid once. Creating one takes about a minute.

Steps

1. Log in to DirectAdmin.
2. Open E-mail Manager › then E-mail Accounts.
3. Select Create Account.
4. Enter the username — the part before the @, such as hello.
5. Set a password. Use the generator or a password manager; email accounts are a favourite target for attackers.
6. Set the quota (mailbox size). See below.
7. Leave the sending limit at its default unless you have a reason to change it.
8. Select Create.

The address is now live, provided your domain’s MX records point to Traxio.

Choosing a quota

Every mailbox shares your account’s 3GB with your website and databases. A quota stops one mailbox quietly filling the whole account.

• 500MB–1GB is plenty for most personal or shared addresses.
• Increase it later if a mailbox approaches its limit. Mailbox size, quotas and ‘mailbox full’ errors

Test it

1. Open webmail and log in with the full address and password. How to use webmail
2. Send a message to an outside address, such as a personal Gmail.
3. Reply to it, and check the reply arrives.

If sending or receiving fails, see Can’t send email: how to fix outgoing mail or Not receiving email: how to fix incoming mail.

Next steps

• Add the account to your phone and computer: Email settings for any app (IMAP, POP3 and SMTP)
• Improve delivery with SPF, DKIM and DMARC: SPF, DKIM and DMARC explained
• Want an address that just passes mail on? Use a forwarder instead: How to set up email forwarding