Connecting with FileZilla (FTP and SFTP)

Set up FileZilla to connect to your Traxio hosting over SFTP or FTP with TLS, save the connection, and transfer files safely.

How-to guideBeginner2 min readUpdated

FileZilla is a free file transfer app for Windows, Mac and Linux.

Using Site Manager

Open File → Site Manager → New site, then choose one of these setups.

SettingValue
ProtocolSFTP – SSH File Transfer Protocol
HostYour domain, or the server address from your welcome email
Port26628
Logon TypeNormal (or Ask for password)
UserYour DirectAdmin username
PasswordYour DirectAdmin password

FTP with TLS

SettingValue
ProtocolFTP – File Transfer Protocol
Hostftp.yourdomain.co.uk or your domain
Port21
EncryptionRequire explicit FTP over TLS
UserDirectAdmin username, or a full FTP account name like dev@yourdomain.co.uk
PasswordThat account’s password

Select Connect. On first connection FileZilla asks you to trust the server’s key or certificate — check the host is correct and accept.

Transferring files

  • Left panel: your computer. Right panel: the server.
  • Navigate the right panel to domains/yourdomain.co.uk/public_html.
  • Drag files between panels.
  • The queue at the bottom shows progress and any failures to retry.

Tips

  • Set Transfer → Transfer type → Binary if images arrive corrupted (Auto normally works).
  • Avoid “Normal” plain FTP without encryption: your password travels readable.
  • Don’t save passwords in FileZilla on shared computers.

Connection problems: FTP connection failed: how to fix it or SFTP connection failed: how to fix it.

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