How to check your domain is pointing to Traxio

Two checks tell you whether a domain is connected: what the registry says its nameservers are, and what its records resolve to.

Check 1: nameservers

Use a WHOIS lookup or a DNS lookup tool for the NS record. You should see:

ns1.traxio.co.uk
ns2.traxio.co.uk
ns3.traxio.co.uk

On a computer’s command line:

nslookup -type=ns yourdomain.co.uk

• Traxio’s nameservers shown: the change has registered.
• Old nameservers shown: the change hasn’t been saved at the registrar or hasn’t reached the registry yet. Recheck the registrar settings.

Check 2: where the domain resolves

nslookup yourdomain.co.uk

Compare the address with the A record in Account Manager › then DNS Management. A match means DNS is pointing at your hosting.

Check 3: the website itself

Visit http://yourdomain.co.uk in a private browser window. If you uploaded a test page or installed WordPress, you should see it.

Different answers in different places?

That’s propagation: some networks still have the old answer cached. A global DNS checker that queries servers in many countries shows how far the change has spread. Why DNS changes take time (DNS propagation)

Your own computer is stuck on the old answer

• Try the site on mobile data, not Wi-Fi
• Flush your computer’s DNS cache (How to clear your DNS cache (Windows, Mac, browsers, phones))
• Restart the browser, which keeps its own cache