Setting your domain’s nameservers to Traxio hands its DNS to your hosting. Your website, email and SSL then work without any further DNS setup.
Traxio’s nameservers
| Nameserver 1 | ns1.traxio.co.uk |
| Nameserver 2 | ns2.traxio.co.uk |
| Nameserver 3 | ns3.traxio.co.uk |
Tip: Do this as soon as your account is created. During the first 30 days, DNS Guard suspends accounts whose domain hasn’t pointed to Traxio for 24 hours in a row, from 48 hours after signup. DNS Guard: why your domain needs to point to Traxio
Before you change them
If the domain already has email or other services working somewhere else, note down its current DNS records first — especially MX and TXT records. Changing nameservers replaces all of the domain’s DNS. Records you don’t recreate at Traxio stop working. Email stopped working after changing nameservers
Steps
- Log in to the registrar where you bought the domain.
- Find the domain’s nameserver or DNS server settings. It may be under “Manage DNS”, “Nameservers” or “Advanced”.
- Choose the option to use custom nameservers.
- Remove the existing entries and enter the three above.
- Save.
Where to change nameservers at your domain registrar has pointers for common registrars.
How long it takes
Often under an hour, sometimes longer. Allow up to 48 hours before assuming something is wrong, because networks cache the old answer for a while. Why DNS changes take time (DNS propagation)
Then check
- How to check your domain is pointing to Traxio confirms the change has taken effect.
- SSL issues automatically once it has. How free SSL certificates work on Traxio
Can’t or don’t want to change nameservers?
If your DNS must stay at your registrar or a service like Cloudflare, connect with records instead. Connecting a domain without changing nameservers (using A records)
Questions people ask
What are Traxio’s nameservers?
ns1.traxio.co.uk, ns2.traxio.co.uk and ns3.traxio.co.uk.
How long does a nameserver change take?
Often under an hour, but allow up to 48 hours for every network to see it.