What you’ll need
- DirectAdmin access
- Your domain pointing to Traxio
- Your phone and/or computer
By the end you’ll have an address like hello@yourdomain.co.uk working in webmail, on your phone and on your computer, sending and receiving.
Steps
Step 1: Create the mailbox
Open E-mail Manager then E-mail Accounts → Create Account. Enter the name (such as
hello), a strong password and a quota of around 1GB. Create it. How to create an email account in DirectAdminStep 2: Test in webmail
Open Extra Features then Roundcube Webmail and log in with the full address and mailbox password. How to use webmail
Step 3: Send and receive a test
From webmail, send a message to a personal address such as Gmail. Reply from that address and check the reply arrives in webmail.
Step 4: Add it to your phone
Use IMAP with these settings. iPhone: How to set up your email on an iPhone or iPad. Android: How to set up your email on Android.
Username Your full address Incoming mail.yourdomain.co.uk, IMAP, 993, SSL/TLSOutgoing mail.yourdomain.co.uk, 465, SSL/TLS, sign-in requiredStep 5: Add it to your computer
Outlook: How to set up your email in Outlook. Mac Mail: How to set up your email in Apple Mail on a Mac. Thunderbird: How to set up your email in Thunderbird.
Step 6: Send a test from each device
Send a message from your phone and from your computer, and check both appear in the Sent folder in webmail — proving IMAP is syncing.
Check it worked
A message sent from your phone arrives at an outside address, the reply arrives on your computer, and both appear in webmail.
If something goes wrong
| What happens | What to do |
|---|---|
| Password rejected in apps | Use the full address as username. SMTP authentication failed |
| Can receive but not send | Turn on outgoing authentication. Can’t send email: how to fix outgoing mail |
| Certificate warning | Certificate warning in your email app |
| Replies go to spam | Set up authentication next. Set up SPF, DKIM and DMARC |