Knowledge base

Your account, the free trial, logging in and putting a first site online.

Plain-English basics: how websites, hosting and domains fit together.

What each part of the control panel does and how to use it.

Connecting your domain, subdomains, redirects and registrar settings.

Records, nameservers, propagation and how DNS routes traffic.

Mailboxes on your domain, email apps, forwarding and protocols.

SPF, DKIM and DMARC, and keeping mail out of spam folders.

Free certificates, forcing HTTPS and fixing browser security warnings.

Installing, configuring, speeding up, securing and repairing WordPress.

Choosing, installing and running SMF, phpBB, MyBB and other forum software.

Running a small shop: WooCommerce, payments, security and limits.

PHP versions, settings and errors, and what they mean for your site.

MySQL and MariaDB databases, users, phpMyAdmin, imports and exports.

Uploading, organising and protecting your site’s files.

Cron jobs, .htaccess, redirects, environments and deploying code.

Making sites faster and staying comfortably within hosting limits.

Protecting your account, your site and your visitors.

Taking backups you control and restoring a site after problems.

Symptom-first fixes for the problems people hit most.

Invoices, payments, cancelling and how your account works.