Getting started
Your account, the 30 free days, logging in and putting a first site online.
11 articles
Your account
- How Traxio hosting works
One plan, a control panel you run yourself, and help that’s built for doing things on your own. Here’s how the pieces fit together.
- How the 30-day free trial works
What you get during the free 30 days, what happens on day 31, and exactly when an unpaid account is suspended or removed.
- Client area vs DirectAdmin: which one do I use?
Traxio has two logins. The client area handles billing and the account; DirectAdmin runs the hosting. Here’s which does what.
- What’s in your Traxio welcome email
The welcome email holds your DirectAdmin address, username and nameservers. What each item is for, and what to do if it hasn’t arrived.
- How to log in to DirectAdmin
Where to find your DirectAdmin login address, how port 2222 works, and what to do when the login page won’t load.
- How to get help with your Traxio hosting
The fastest route to an answer: knowledge base, tutorials, the AI help desk and the status page — and what each can and can’t do.
- DNS Guard: why your domain needs to point to Traxio
What DNS Guard checks during your first 30 days, the timings before an account can be suspended, how it restores automatically, and why Traxio does it.
First steps
- Your first website: the setup checklist in the right order
Ten jobs that take a new Traxio account to a working, secure website with email — in the order that avoids waiting and redoing work.
- What’s included with Traxio hosting (and what isn’t)
The full list of what a Traxio account includes, the limits that apply, and the things deliberately left out to keep the price at £0.99.
- Can I host more than one website on my account?
One domain is included, with subdomains. Extra domains are a £0.99 one-off add-on. How subdomains and extra domains work, and what they share.
- Can I run Node.js, Python or Ruby apps on Traxio?
Node.js and Python apps run on Traxio, with several versions of each. How they fit shared hosting, what to expect, and why Ruby isn’t supported.
- Moving your website and email to Traxio without downtime Filed under Backups & recovery
The order to follow when bringing an existing site and mailboxes to Traxio so visitors and email never see a gap.