Short answer
Accounts on a shared server are isolated from each other, so another customer’s site cannot read your files. In practice almost every compromise on shared hosting comes from the site itself — an outdated plugin, a weak password or a stolen FTP login — rather than from a neighbour.
This is a general web-hosting explanation, not specific to Traxio.
Which is good news, because those are the things you control. Keeping software updated, using long unique passwords and turning on HTTPS covers the overwhelming majority of real-world attacks.
Learn more
- Website security basics for small sitesThe handful of habits that prevent most website compromises on shared hosting: updates, logins, permissions, HTTPS, backups and fewer moving parts.
- Hosting account security checklistProtect your Traxio client area, DirectAdmin, email, FTP and database logins with a practical checklist — and what to do after a suspected breach.
- Keeping website software updatedWhy updates are the most important security task, what needs updating beyond the CMS itself, and a routine that keeps a small site current.
Step-by-step
- Secure a new website and hosting accountIntermediate · 45 min · 9 steps
If you’re comparing hosts, Traxio’s web hosting is free for your first 30 days with no card needed.