Short answer
Reset the password using the “Lost your password?” link first. If the reset email never arrives, change the password directly in the database through phpMyAdmin, which always works.
Learn more
- Can’t log in to WordPress: fixes for common login problemsLogin page refreshes, redirect loops, ‘cookies are blocked’, 403 on wp-login.php and forgotten passwords — the fix for each.
- How to access and use phpMyAdminOpen phpMyAdmin from DirectAdmin, find your way around, browse and edit data safely, and run SQL queries.
- How to send WordPress email through SMTPStop WordPress password resets, contact forms and order emails going missing by sending through an authenticated mailbox with an SMTP plugin.
Not hosting with Traxio yet? WordPress hosting from 99p a month is free for 30 days with no card, then £0.99 a month.