Short answer
Look up your domain’s nameservers and confirm they show Traxio’s. On a Mac or Linux terminal that is
dig NS yourdomain.com +short; on Windows, nslookup -type=ns yourdomain.com. Any online DNS checker does the same job.If the nameservers are right but the site still doesn’t load, the next thing to check is the A record — what the domain actually resolves to. A browser showing an old page is very often a cached copy rather than a DNS problem at all.
Learn more
- How to check your domain is pointing to TraxioConfirm your nameservers and DNS records have taken effect, using free online tools or the command line, and interpret what you find.
- How to check DNS records (dig, nslookup and online tools)Look up any DNS record from your computer or a browser, query Traxio’s nameservers directly, and read the results to confirm a change.
- How to clear your DNS cache (Windows, Mac, browsers, phones)Clear cached DNS answers on your own devices so you see a recent DNS change sooner, with commands for Windows, macOS, Chrome and mobile.
Step-by-step
- Diagnose a DNS problem step by stepAdvanced · 30 min · 7 steps