Short answer
Check the nameservers at your registrar first, then what the domain actually resolves to, then whether the domain has expired. Those three cover nearly every case, in that order.
Learn more
- Domain not resolving: “This site can’t be reached”Fix DNS_PROBE_FINISHED_NXDOMAIN and ‘server not found’: check the domain is registered, nameservers are set, records exist and DNSSEC isn’t broken.
- DNS changes not workingYou changed a DNS record and nothing happened. How to tell whether it’s caching, the wrong DNS provider, a naming mistake or a conflicting record.
- What happens when a domain expires?The stages a domain goes through after expiry, how it affects your website and email on Traxio, and how to recover it.
- How to check your domain is pointing to TraxioConfirm your nameservers and DNS records have taken effect, using free online tools or the command line, and interpret what you find.
Step-by-step
- Diagnose a DNS problem step by stepAdvanced · 30 min · 7 steps