Domains questions
17 short answers about domains. Each one links on to the full article and, where there is one, a step-by-step tutorial.
- How do I point my domain to Traxio?
At your domain registrar, replace the current nameservers with Traxio’s:
ns1.traxio.co.uk,ns2.traxio.co.ukandns3.traxio.co.uk. Save the change and allow a few hours for it to take effect worldwide. - What are Traxio’s nameservers?
ns1.traxio.co.uk,ns2.traxio.co.ukandns3.traxio.co.uk. Enter all three at your registrar, replacing whatever is there now. - How do I check my domain is pointing at Traxio?
Look up your domain’s nameservers and confirm they show Traxio’s. On a Mac or Linux terminal that is
dig NS yourdomain.com +short; on Windows,nslookup -type=ns yourdomain.com. Any online DNS checker does the same job. - How do I create a subdomain?
In DirectAdmin, open Account Manager then Subdomain Management, type the part before the dot —
blog,shop,staging— and create it. The DNS record is added for you and a folder appears in your account for its files. - Should my site use www or not?
Either works — pick one and make the other redirect to it, so a page never exists at two addresses. Search engines treat
www.example.comandexample.comas separate sites unless you tell them otherwise. - How do I redirect one URL to another?
For a whole domain or folder, use Account Manager then Site Redirection in DirectAdmin. For individual pages, add redirect rules to your
.htaccessfile. Use a 301 for anything permanent so search engines transfer the ranking to the new address. - How do I move my website to Traxio from another host?
Build and test the site on Traxio first while the old host keeps serving visitors, then switch the domain’s nameservers last. Done in that order, nobody sees downtime.
- Will my email stop working when I move hosting?
It will if your email is hosted by your current web host and you switch nameservers without recreating the mailboxes first. Set up the addresses on Traxio before changing DNS, or keep email where it is by pointing the MX record at your existing provider.
- What happens if my domain expires?
The website and email stop working immediately, and the domain enters a grace period during which you can usually still renew it — at increasing cost as time passes. After that it can be released for anyone to register.
- Can I use a subdomain instead of buying another domain?
Yes, and for a project attached to an existing site it is usually the better choice.
shop.yourdomain.comordocs.yourdomain.comcosts nothing extra and keeps everything under one name. - What do I need to change at my registrar?
Only the nameservers, in almost every case. Once they point at Traxio, all the individual records are managed here — you do not need to touch A records or MX records at the registrar as well.
- What is a TLD (domain extension)?
The TLD is the last part of a domain name —
.com,.co.uk,.org,.dev. It is the top-level domain, and which one you choose affects price and availability but makes no technical difference to how the site works. - What is a domain registrar?
A registrar is the company you rent your domain name from, and where you change its nameservers. It is a separate service from hosting, even when one company offers both. If you registered your domain through Traxio, Traxio is where you manage and renew it; otherwise your registrar is wherever you bought the name.
- What is WHOIS?
WHOIS is the public record of who registered a domain and when it expires. Most registrars now hide personal contact details behind a privacy service by default, so the useful things you can still read from it are the expiry date and the current nameservers.
- What is a parked domain?
A parked domain is one that is registered but not serving a real website — it either shows a placeholder or points at another domain. People park a domain to reserve a name, or to redirect a second spelling to their main site.
- What’s the difference between a 301 and a 302 redirect?
A 301 says the move is permanent and tells search engines to transfer the ranking to the new address; a 302 says it is temporary and they should keep the old one indexed. Use 301 for anything you do not intend to undo.
- Should I use a subdomain or a subfolder?
A subfolder (
yourdomain.com/blog) keeps everything as one site, which is usually better for search. A subdomain (blog.yourdomain.com) is genuinely separate, which is what you want for a staging copy or an application that should not share the main site’s files.
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The knowledge base covers domains in full detail, with the background and the edge cases these answers deliberately leave out.
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